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Emergency care services
Prompt and compassionate care when you need it most.
Complex care services
Providing specialised care for individuals with complex medical conditions, ensuring their well-being and comfort.
Providing immediate support in critical situations.
Emergency care services are designed to offer prompt and compassionate assistance during urgent or critical situations.
Whether it’s unexpected illness, sudden injury, or the need for immediate care, our dedicated team is available to provide the support you require in the comfort of your own home. We understand the importance of responding swiftly during emergencies to ensure your safety, well-being, and peace of mind.
Get in touch to see we can support you
Who might need emergency care services
Ensuring peace of mind for individuals and their families.
Our emergency care services are beneficial for individuals who require immediate support due to various circumstances. Whether you’re recovering from a medical procedure, managing a chronic condition, or facing a sudden health crisis, we are here to assist you.
For individuals who require ongoing care and
assistance due to chronic health conditions or
disabilities, our long-term care services provide
continuous support, helping you maintain your
independence and quality of life.
During a health crisis, our caregivers are trained to handle critical situations with calmness and efficiency. They can swiftly respond to emergencies, provide essential medical support, and coordinate with healthcare professionals to ensure timely and appropriate care.
Our rapid response service is designed to address sudden and unexpected situations that require immediate attention. Whether it’s a fall, injury, or sudden illness, our caregivers can quickly arrive at your location, offering assistance and support to manage the situation.
In sensitive times, such as end-of-life care, our compassionate caregivers provide comfort, emotional support, pain management, and assistance with daily activities. We aim to ensure dignity, respect, and peace during this challenging phase of life.
Why choose us as your care provider?
We pride ourselves on our dedicated and compassionate team of carers who are expertly trained to deliver care to the highest standard. Our six core principles run throughout all of our care to ensure that you receive the best possible support, tailored to your unique needs.
Tailored Care Plans
We understand that every individual has unique care requirements. That’s why we provide personalised care packages that are designed to meet your specific needs and preferences.
24/7 Availability
We understand that emergencies can happen at any time, and that’s why our care services are available 24 hours a day, 7 days a week. You can rest assured that we will always be there when you need us.
Continuity of Care
We understand the importance of continuity of care. That’s why we ensure that you have the same caregivers providing your care as much as possible. If your caregiver needs to take time off, we will ensure that you have a suitable replacement.
Experienced Carers
Our team of highly skilled and compassionate caregivers are dedicated to enhancing your quality of life. With extensive experience and training, they will provide you with the best possible care and support.
Family Values
At Josh’s Care Company, we are driven by our family values. We treat every customer with the same level of care, compassion, and respect that we would offer our own family members.
Fully Managed Service
Our local care managers monitor your care needs throughout your journey, ensuring that you receive the best possible care. They are always available to answer your questions or concerns.
How to arrange care services
We understand that arranging care services can seem daunting, which is why we’re here to support you every step of the way. Speak to our team today and we’ll ensure that you receive the best possible care to suit your individual needs and preferences.
Get in touch with us
Call us on 01246 819427 to arrange a free consultation. Our friendly team will listen to your needs and preferences and advise you on the best care options available.
Assessing your needs
We’ll visit you at home to carry out a care assessment and identify the level of support you require. We will learn more about you, your routine and any special requirements.
Creating a care plan
Based on the information gathered during the assessment, we will work closely with you to create a tailored care plan that meets your individual needs and preferences.
Emergency Care FAQs
Emergency care services are designed to address situations that require immediate attention and assistance. Examples include sudden illness, severe injury, medical emergencies, acute symptoms, or the need for urgent medical intervention. If you are unsure whether your situation qualifies as an emergency, it’s best to contact us, and our experienced team can help assess your needs.
Our emergency care services prioritise prompt response and rapid assistance. We understand the urgency of these situations, and our team is available around the clock to provide immediate support. The response time may vary depending on your location and the specific circumstances, but we strive to reach you as quickly as possible.
Yes, our emergency care services are available 24 hours a day, 7 days a week. Emergencies can happen at any time, and we want to ensure that you have access to the care and support you need, whenever you need it.
Absolutely. We work closely with healthcare professionals, including doctors, nurses, and specialists, to ensure comprehensive and coordinated care during emergencies. Our team collaborates with medical professionals to provide the necessary support, follow treatment plans, and communicate important information to ensure your well-being.
Emergency care services can be tailored to your specific needs, whether they are temporary or long-term. Our goal is to provide the appropriate level of care and support during emergencies and help you transition smoothly to ongoing care if required. We will work with you and your healthcare team to determine the most suitable care plan based on your individual circumstances.
To access our emergency care services, you can contact our dedicated hotline or reach out to us through our website. Our compassionate team is available to discuss your situation, assess your needs, and arrange for immediate assistance. It’s essential to contact us as soon as possible in emergency situations for prompt response and support.
The coverage of emergency care services by insurance can vary depending on your insurance provider and policy. We recommend checking with your insurance company to understand the extent of coverage for emergency care services. Our team can also assist you by providing any necessary documentation or information required by your insurance provider.
